Cranes

1. We accept PayPal only.

2. All major credit cards are accepted through secure payment processor PayPal.

3. Payment must be received within 7 business days of auction closing.

4. If you have bought multiple items from me,  you can send me one payment for all the items instead of paying for them individually. When you click the Pay Now button, eBay will automatically determine if there are other items you have won or purchased from me and will combine them for your review.

5. NOTE: Import duties,  taxes and chargers are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to bidding buying.

1. We Ship to Worldwide.

2. Items will be shipped within 7-14 business day on payment received.

3. Item are shipped from Shenzhen using Airmail,  reach most of the countries within 10 to 35.

4. Delivery time depends on destination and other factors, it may takes up to 40 business days.

5. We are not responsible for undeliverable address, we reserve the right to charge the shipping fee again for returned items due to wrong address.

6.  If you do not receive your item by 30 business days, Please feel free to contact us via ebay mail system, we will try our best to resolve any problems with you.

1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.There are NO EXCEPTIONS！

2. All Returned items Must Be in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return,and your ebay ID.

3. We will refund YOUR FULL WINNING BID AMOUNT,  upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction form ebay.OR, you may choose to have a replacement.

4. Return shipping is to be paid by the Buyer.

1. We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day,  7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.

2. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.

3. Please DON’T leave negative or neutral feedback if you haven’t received item in 30 days, because we have mentioned the shipping time repeatedly.

Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.

Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.

Business time: GMT8 (9:00-18:00) from Monday to Friday