Heavy Equipment

1. Goods will be shipped within 3 working days after you pay by YRC,UPS or FedEx(depends on your location). Please also note that heavy goods will be delivered by truck, it may change to your local carrier if you’re in remote area. If you have the issue that package shows delivered but actually you don’t, please feel free to contact us and we will help you contacting YRC. Thanks.

2. We offer free shipping except HI, AK, PR and Guam.

3. Packages are not shipped on Saturday and Sunday. Transit time varies and depends on the carrier,we cannot be held responsible for delays caused by carriers.

4.Please make sure to provide the correct shipping address when placing your order,orders will be shipped out to the shipping address provided by eBay.

5.Shipping time by eBay is estimated and not guaranteed and is subject to change especially during peak periods.

1. We offer a 30 day return policy on all items.(Unless stated otherwise in the listing).

2. All returns must be in original condition and must include the original packaging and content intact.

3..Returns should be packed in proper packaging to avoid damage to the item or it original packaging.

4.For any return request please contact our Customer Support by eBay Messages and you will be assigned an RMA number and instructions on how to proceed with your return.

5. Please allow 3-5 business days after we receive your package to process your return.

6. Any returns that violate this return policy will not be accepted and will be sent back at customers’ expense.

1. If you have any questions or concerns about the product or transporation,please contact our customer service department via email or send us message on eBay my messages. We will give you a response in 24 hours.

2. All emails will be responded to within 12-24hours.

Payment Method:

We Only Accept Paypal. It Is the Only Online Payment Method We Accept.

Please Make Sure You Have a Valid/Confirmed Paypal Account Prior Bidding. All Paypal Payments Must Be Confirmed (Shipping and Billing Addresses Must Match).

Payment Must Be Made Within 48hrs of the Auction End Time.

Customs, Duties and Taxes:

Import Duties, Taxes and Charges Are Not Included in the Item Price or Shipping Charges. These Charges Are the Buyer’s Responsibility.

Please Check with Your Country’s Customs Office to Determine What These Additional Costs Will Be Prior to Bidding/Buying.

These Charges Are Normally Collected by the Delivering Freight (Shipping) Company or When You Pick the Item up – Do Not Confuse Them for Additional Shipping Charges.

Shipping Terms:

We Only Ship to the Confirmed Address Provided by Paypal. Before You Pay, Please Make Sure Your Address in Paypal Matches the Address You Would like Us to Ship to.

Import Duties, Taxes and Charges Are Not Included in the Item Price or Shipping Charges.these Charges Are the Buyer’s Responsibility.

Shipping Time:

We Ship Monday – Friday Excluding Holidays. Please Send Us an Email Before Your Payment If You Wish to Change Shipping Address.

Standard Service Takes About 14-25 Business Days (Except Italy, Russia, Ukraine,Kazakhstan, East Europe, South America, Which Will Take 30-45 Days). Please Note That This Service Is Not Trackable.

The Shipping Time During Holiday Season (Christmas, Chinese New Year Etc) Could Be Longer than Usual Time. Please Add Another 5-10 Days As a Delay.

And About All the Orders,We Will Handle It Within 2 Working Days After Receiving Your Payment!

About Item:

All Items Sold by Us Are Being Described to the Best of Our Abilities, As Accurate As Possible, and with Utmost Conscientiousness on Our Part.

However, to Avoid Any Potential Oversights, I Respectfully Request Your Assistance in Helping Us to Make This a Mutually Satisfactory Transaction by Thoroughly Reviewing Item Description and Photos, and Asking All Questions Prior to Bidding.

Please Note That Size and Color Representation Are Subject to Manufacturing Variance and May Not Be Exact. Also Note That Monitor Settings May Vary from Computer to Computer and May Distort Actual Colors. Please Read These Terms Thoroughly Before Placing Your Bid.

Returns:

In Case You Received a Defective Item, the Customer Has up to 3 Days from Date of Receipt to Request for Refund or Exchange for a New One.

In Case You Received a Wrong Item, Items Must Be Returned in Its Original and Unused Condition & Must Also Be in Its Original Box and Packing.

We Do Not Allow Refunds or Exchanges Because of Change of Mind. Please Read All Description Provided As a Guide Before You Bid. While Every Step Has Been Taken to Ensure That We Ship out Correct Item, There Will Be Occasion When You Receive Items That Are Different from the Description. in Such Case, We Ask That You Contact Us Immediately so We May Remedy the Situation. Your Satisfaction Is Important to Us and We Value Your Business.

Customer Satisfactory:

Do Not Hesitate to Contact Us Anytime Before and After Your Purchase; We Are Committed to Your 100% Customer Satisfaction. We Back Our Commitment with Superb Service, 100% Full Money Back and a Customer Satisfaction Guarantee.

Working Time: 

9:00am-18:00pm (Beijing Time) from Monday to Friday.

We Are off Work on Weekends or Public Holidays, Any Messages Received During This Period Will Be Replied on Next Monday Morning.

If You Have Any Problems, We Are Very Glad to Help You. We Rare Handling Large Volume Emails Every Day. Please Allow Us to Reply Your Email Within 24hrs.(Not Include Public Holiday)