Computer Hardware

Payment & Warranty

Warranty:

We offer a full 30-day money back guarantee from the date of delivery.

Please note: All returns are subject to the eBay Money Back Guarantee Policy.

Read the full eBay Money Back Guarantee Policy here.

Payment Methods:

We subscribe to eBay Managed Payments.

As of the time of this posting, eBay Managed Payments accepts the following payment methods (subject to change): Credit, debit, and gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.

Sales Tax Information:

Most states now require online sellers or marketplaces to collect sales tax. Additionally, in the absence of any other taxation provisions, we are legally required to charge Sales Tax for any state where we (EPC, inc.) or our parent company (CSI Leasing) have a physical representation or provide a service.

Taxes are assessed according to the shipping address and are not based on the billing address.

Shipping

Domestic Shipping:

After payment is received, most orders (including orders with expedited shipping) will have a (1) business day handling time.

We use UPS, FedEx, or USPS as a FREE shipping service on most of our listings. When offering free shipping, we reserve the right to change the shipping method/carrier without notice. If a specific delivery type is required (i.e., USPS does not deliver to your location), please make sure to mention any pertinent details in your payment notes and we will do our best to accommodate all reasonable requests.

International Shipping:

Please note: We utilize the eBay EIS (eBay International Shipping Program) for all international shipments. After payment is received, most orders (including orders with expedited shipping) will have a (1) business day handling time. EIS buyers will be charged US shipping costs that the seller has specified, as well as international shipping, handling, and other fees as determined by eBay. Import charges may be collected from the buyer at checkout or on delivery, either through customs or directly by the carrier. These charges include any customs duties, taxes, brokerage, and other fees.

IMPORTANT: The use of a Mail Forwarding service is not covered under the eBay Money Back Guarantee. Customers utilizing a forwarding service to bypass the eBay EIS for international shipments will not be covered under any warranty and may have their order canceled/refunded before shipping without notice.

Equipment Condition

EPC, inc. is proud to offer business-grade I.T. and Computer equipment of all kinds.

Most of our equipment is “Off-Lease”, used equipment, so whether it’s a laptop, desktop, monitor, printer, or one of our other amazing deals, each piece is likely coming to you from a working business-type environment.

While the physical condition of our used equipment may have minor scratches, blemishes, or other deficiencies from regular use, each piece is guaranteed to be in good working condition.

Please check each listing’s description carefully.

Our Certified Technicians inspect our used equipment and verify it to be in good working condition before we post it for sale. However, while most of our items are ready to go right out of the box, some of our equipment may be missing individual components such as a battery, power adapter, printer ribbons, etc. You may need to purchase certain items separately to get all key features up and running at peak performance.

About Us

EPC, Inc. has been in business since 1984 and is a wholly-owned subsidiary of CSI Leasing – the largest independent I.T. leasing company in the United States!

We are a full-service, technology-driven business and we are ready to provide you with today’s best computer-based solutions. Whether it be for home or business, we’ve got you covered!

Hours of operation: Internet Sales Department – Bethlehem, Pennsylvania. USA

Open Monday-Friday, 7am-3pm Eastern Time. We are closed on weekends and holidays.

Data & Privacy

Executive Personal Computers Inc. (EPC) Global Privacy Policy Effective date: July 15th, 2018

Introduction: Your privacy is important to Executive Personal Computers Inc (EPC), and its global affiliates (collectively “EPC” or “we” or “our”).

This Policy explains what Personal Data we collect from you, why we collect and process your personal data, when and with whom your personal data is shared, and your rights with respect to your Personal Data. In this Policy the term “Personal Data” means data that identifies or may be used to identify an individual person, including, but not limited to, a person’s name, date of birth, job title, address, email, phone number, or employer. In order to provide outstanding service, we must collect, maintain and process certain Personal Data about our customers, suppliers and other business contacts.

We recognize and respect your privacy concerns and expectations about how we use this information. We want you to know about our privacy policies and practices, and what we do to protect your Personal Data.

Please visit the URL below to view our full privacy policy:

https://epcglobalsolutions.com/epc-policies/