| CPU |
| Key Functions |
Test |
Expected Result |
Result |
| Interpret distribute information from the computer |
Attempt to boot machine with the CPU installed |
Computer to POST with no warning codes |
Pass |
Keyboard |
Allow for users to interface with the computer |
Inspect for missing keys |
All keys are present |
Pass |
|
Check for significant wear to the keyboard |
No keys are excessively worn. Keys can be read clearly as to what they are |
Pass |
|
Check for key functionality |
All keys function as expected when pressed |
Pass |
Screen |
Display graphics to allow for user interface with the computer |
Screen is inspected for dead pixels |
No dead pixels |
Pass |
| |
Screen is inspected for lines |
No lines are found |
Pass |
|
Screen is inspected for dark spots |
No spots are found |
Pass |
|
Screen is tested for failing backlight |
Backlight is functioning correctly and image is seen |
Pass |
|
Screen is inspected for physical damage |
No physical damage to screen |
Pass |
Hard or Solid State Drive |
Semi-permanently hold information form the computer |
Drive Powers on is visible in the system |
Drive makes noise as if spinning without clicking or grinding |
Pass |
|
Is visible in the system |
Drive shows in KillDisk |
Pass |
|
S.M.A.R.T Status is checked for failing attributes |
No Failing Attributes |
Pass |
|
Number of bad sectors is 25 or less |
Less than 25 bad sectors |
Pass |
Motherboard |
Provide power, data transfer, and user interface abilities with the computer |
Check CPU for damage |
No damage is found |
Pass |
|
Inspect RAM slots for damage |
No damage is found |
Pass |
|
Test available RAM slots |
All RAM slots show RAM in BIOS |
Pass |
|
Verify image is produced from board |
BIOS screen is visible |
Pass |
|
Boot board to BIOS |
BIOS is shown without errors |
Pass |
|
Check to make sure that board is not BIOS locked |
BIOS is accessible |
Pass |
|
Verify function of I/O ports |
All ports are functioning |
Pass |
|
Visually inspect for physical damage |
No physical damage |
Pass |
|
Visually inspect for bulging, damaged, or missing capacitors |
All capacitors are in proper condition with none bulging or damaged |
Pass |
RAM |
Temporarily store information from the computer |
Attempt to boot machine with the RAM installed |
Computer to POST with no warning codes |
Pass |
Tested for key functions, R2/Ready for Resale
HAVING TROUBLE?
Please note that all items are tested and working before listing. Please make sure that your message includes as much detailed information as possible to assist our team in addressing your concerns. (i.e. description of error codes or beeps, exact CPU specs, exact RAM specs, etc). If possible, include photos or video to assist in understanding the problem.
COMPATIBILITY
We are not staffed to research/report compatibility concerns. Please understand that it is the buyer’s responsibility to confirm compatibility prior ordering. This compatibility should be obtained by comparing the model and part number of the item from the listing to the one that the customer is attempting to replace. We only guarantee the compatibility if the part number is an exact match to the one that is being replaced.
OFFER
We do not typically take offers on our items. In the rare instance that we receive an offer, we will review it and will only respond to offers that will be accepted. If you don’t hear back, your offer is not acceptable. Please do not submit an offer or multiple offers on the hope one may get accepted.
ORDERS
Our system will combine order automatically if they fall within a set of guidelines. If you place multiple order in a short time period (roughly two hour window) and they are going to identical shipping addresses and are purchased from the same user ID, you order will be combined together for shipping purposes.
SHIPPING CARRIERS
While the listing states use of USPS Ground Advantage® for the free shipping option, we may ship your order using UPS SurePost or a similar product to send the order. You have the option to select other shipping options at an additional cost.
SHIPPING
We reserve the right to use the shipping carrier of our choice when free shipping is chosen by the buyer. Generally this will be UPS SurePost or USPS Ground Advantage but could also be other USPS or UPS product. If the buyer chooses a shipping option that is a paid option, we will use a carrier that meets the transit time and cost constraints that meet or exceed the option selected. If UPS Next Day or 2nd Day Air is selected, the product will still process the next business day and not same day.
SHIPPING TIME
We ship all items the first business day after payment is received. Orders placed after 8am ET (5am PT) on Friday or the day before a holiday will be shipped the next business day. No orders will be shipped on weekends. Delivery can take up to 8 business days.
SHIPPING ADDRESS
It is eBay’s policy that sellers ship to the address on the order.
RETURNS
If we are unable to resolve an issue you are having, please open a return request using eBay’s return request system. If a replacement is available, it will be offered through the return system. Understand that the item must be return in order to receive a refund.
INTERNATIONAL ORDERS
Any taxes, tariffs, or import fees are the responsibility of the buyer. We offer DHL Express shipping for our international orders upon request for an additional charge. Please contact us to make arrangements if you are interested in this service. We only pay for delivery of packages. Any orders that cannot be delivered for any reason, will not be returned to us as we do not pay for return service on any shipments.
When your package arrives you should make sure to take a copy of your invoice to the pickup location to prove payment of any VAT fees. You can get this information from your purchase history in eBay. There may also be additional customs fees that are not collected by eBay that we may request to be paid after the delivery of the package. These fees are different from the VAT that eBay collects and are not known until the package is deliver to the customer. We can provide a PayPal link to collect payment of these customs fees once they are provided to us by the carrier.
