Dell OptiPlex 9020 USFF Core i7 3.20GHz 8GB 256GB SSD Windows 10 PC 19″ LCD wifi

About Discount Computer Depot

Our Refurbishing Process

We refurbish our computers with the customer’s needs in mind. Your first impression is our highest standard, and that’s why we designed refurbishing process that produces computers that look great and just work right out of the box. The technicians at Discount Computer Depot assess three main points in the refurbishing process:

1. Functionality

Each part is tested individually for full functionality before being installed or used in a computer or laptop.

2. Cosmetic Quality

Each computer or laptop is inspected for cleanliness and cosmetic defects. Because these are refurbished items we only pass through items that will be 4 out of 5 stars for refurbished products. (4 out of 5 Stars means there will be some scratches or rubbing to the metal and plastic cases.)

3. Longevity

Our goal is to evaluate current technology and match the functionality of our refurbished products as closely as possible to new products being sold today.

Discount Computer Depot is a Microsoft Authorized Refurbisher and provides a brand new Genuine Certificate of Authenticity (COA)

FAQ (Frequently Asked Questions)

Q. What product keys are included with my computer?

A. Your computer will include a new Genuine Microsoft Windows 10 COA and a product Serial Number.

Q. What accessories are included with computer?

A. Every computer we sell includes all necessary cables, product licenses, instructions and documentation. Laptops will come with Lithium Ion Batteries (Battery is not guaranteed to hold a charge.) The product description will list any additional accessories. If listed, included keyboard and mouse may not match brand of computer.

Q. How long will it take to receive my computer?

A. You will receive tracking information via email (the email address associated with your PayPal account) within three business days of purchase, and will be shipped fedex ground.

Q. Can I change shipping address after purchase?

A. Shipping address cannot be changed after purchase and must be a verified paypal address.

Q. What can you tell me about the monitor?

A. If a monitor is included, the size of your monitor is measured diagonally and is specified in the product listing. Brand of monitor may not be the same as the brand of computer.

Q. What type of computers do we sell?

A. We sell off-lease business and education computers than are business class. Business class computers are meant to last longer than consumer class computers.

*Delivery times are after handling. Times determined by carrier and are subject to change.